You are required to contact firstname.lastname@example.org within 2 days of receiving the products before initiating the return to help us understand the reasons for a return request. You are then required to ship the product back to Imcyclist within 2 days and pay for the shipping charges.
The returned product will be checked with the receipt. The returned product has to be in unused condition. The packaging should also be in original condition and in original shipping package as received. If the product has been used or damaged by the customer, there will not be any refund. Imcyclist will not be responsible if shipment is lost during the return transit. Once we have checked and confirmed the product, customer will received a refund within 7 days after the confirmation.
Please return your purchase to the following address:
No.3 ,SS21/37, Damansara Utama,
47400 Petaling Jaya,
Selangor Darul Ehsan, Malaysia.
Please contact us at email@example.com if you have any questions or doubts.